Mask wearing and patient flows
Mask wearing is no longer required in healthcare settings. We do still continue to encourage mask wearing when attending Papanui Medical Centre as Covid and other respiratory infections remain in our community. We will continue to provide masks at our reception for patients and our clinical staff will continue to wear masks.
If you would like to wait in your car please advise reception. Patients who test positive for Covid will be asked to wait in their car.
Our Healthcare Assistant team are working closely with the medical team. You may receive a text message from them asking you to meet them prior to your appointment with the doctor.
If you have mild or moderate cold or flu symptoms, are generally well and wanting advice please call Healthline as there may be a charge for nurse calls although they will alert to this at the time – please call Healthline on 0800 358 5453.
Save time waiting for reception and try our new patient check in kiosk! An efficient and private way to get you signed in and seated when the reception area gets busy. You can also update your personal details using this kiosk....
We are aware of the issues getting appointments at the lab so offer a blood taking service here for $15 or fully funding if you have Diabetes. We offer flexible times and days but an appointment is required – please call reception to book...
From 1 December there will be a charge for nurse phone calls if the duration of the call is over 5 minutes in length. No charges will apply to phone calls regarding children aged 14 and under....
Standard appointments are only 15 minutes long. It is usually only possible to deal with one problem in that time and it may be that the doctor will ask you to re-book. If you think you will need longer, please book a longer appointment which......
Please note that not all available appointments are shown on portal. If you require a same day please call the practice to enquire....
